How to generate trust in organization: 4/8 – Keep your promises

How to generate trust in organization: 4/8 – Keep your promises

This is the 4th posting from a series of 8 short articles “How to generate trust in an organization”. The topics spring to life from my own experiences as well as from various books and articles I’ve read in the past. The most influential writers have no doubt been John C. Maxwell and Simon Sinek. Both emphasize the importance of high moral driven “people first” leadership.

"Keep every promise you make and only make promises you can keep."

How to generate trust in organization: 4 – Keep your promises

It is too easy to postpone decisions by saying “let’s do or get that later, next month, next spring, next financial year…” but guess what –  if you never plan to keep that promise:

  1. It is much better to say that it is not possible.
  2. Remember to say why it is not possible (and people usually understand).
  3. Never lie or make promises that you cannot keep.

Those leaders who end up not keeping their promises quickly end up tagged as weak bullshit talkers. And surprise surprise: weak leaders are not considered as good leaders.

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