How to generate trust in organization: 3/8 – Show that you care

This is the 3rd posting from a series of 8 short articles “How to generate trust in an organization”. The topics spring to life from my own experiences as well as from various books and articles I’ve read in the past. The most influential writers have no doubt been John C. Maxwell and Simon Sinek. Both emphasize the importance of high moral driven ”people first” leadership.

How to generate trust in organization: 3 – Show that you care

Listen, discuss, ask questions that are not about you – but the person you are talking with. Remember this: Great leaders understand that it is never about me, it’s always about you.

When discussing, focus your attention 100% to the person you are having the conversation with. Do not browse the Internet, excel, social media or newspaper. If there is no time and possibility to focus, and the employee wants to have a conversation, politely and patiently express that you are busy and arrange a private meeting with them.

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