Change is inevitable – Growth is optional

The title is a quote from Mr. John C. Maxwell and holds wisdom so great that it is next to impossible to say anything even remotely as wise as that.

But instead of trying to outsmart it, I rather try to explain my view about why changing is often so hard. In short: the main reason boils down to one of our prime drivers in life – the need to save energy.

The change that consumes more energy than the cozy status quo is always more or less painful. Only when there is some level of certainty that the change will pay off (as fast as possible), people are willing to invest time and energy to the process of change. But if the payoff is too far in the future, too abstract, vague, or just requires too much energy, it is quite likely that nothing will happen. This is the reason why it is crucial for the leader/doctor/parent/spouse/friend/… to explain the personal benefits of the change as concrete as possible. In case the journey to the better will be long and hard, it is wise to break down the process to smaller steps which are explained and done one by one.

But how to do the change?

I have written an article earlier this year about doing the change. You can find it here: http://jukkaniittymaa.com/2017/03/01/credit-how-to-make-the-change/

And for those who have already read the article, here is the “C.R.E.D.I.T.” process in short:

 

To utilize C.R.E.D.I.T. make sure you use roadmaps. To make your own roadmap please check my earlier post at http://jukkaniittymaa.com/2017/03/12/how-to-build-a-roadmap-for-success/

Short list advice’s:

  1. Plan your message is advance before announcing it publicly.
  2. Also if possible, rehearse it few times – at least if the stakes are high and you really need to make the change happen.
  3. If communicating the message via email or some other written format, try to get someone trustworthy to read and comment it.
  4. Is there a possibility that people don’t get the benefits, or the reasons to change?
  5. Am I being concrete enough, and sure that all know why the change is needed, how it is done and what is expected during and after the process.

My Personal Change On April 2017

For me the change has been quite easy through my life. Speaking of which, I am now at the brink of change. After working for over 2.5 years in the current company I’ve signed a new contract and will be soon starting as an account director in a very cool and creative marketing agency. This will be a new chapter in my career and I am super excited about it. I hope to be able to help new colleagues and clients to thrive even better. Often change is the thing that can boost personal growth, and that is something I am looking forward very much with this step. Wish me luck!

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CREDIT – How to make the change

It is almost always possible to do the change for the better. A change is a process like any other transformation.

You can start by asking: “What is the most important thing we/I need to do to perform better?”

In order to make the change, be it personal or organizational, I have simplified the process to the abbreviation “CREDIT” – which as a word means:

“praise, approval, or honour” – Cambridge’s dictionary

Besides of the many other meanings the word holds, these verbs perfectly describe the essence of the change. So let’s see what the C.R.E.D.I.T. is made of!

The article continues after the image.

The Six Elements of Making a Change

1. Communicate…

…the goal, the direction, why the change is needed and what is the one thing that needs to be reached. Make it simple – find the core of the idea and explain why this is the most important task.

It is crucial for the change to succeed so that people understand WHY and HOW the change is done.

2. Respect

People go the extra mile only if they respect you or they fear you. Respect is generated by respecting. Choose your side.

3. Educate

It is the leader whose duty is to coach and motivate employees. Sometimes this requires extra attention, and always good communication: what is expected and why. Just make sure that the person who is being educated is motivated to learn. If in doubt, please check my earlier post http://jukkaniittymaa.com/2017/01/14/how-to-keep-people-happy-and-motivated/

4. Discuss

It is always smart to let people participate as much as possible. That is done the best by discussing one to one. In those discussions it is better to listen more than to speak. That is the reason why we have two ears and one mouth. Well not really, but still a nice proverb. 🙂

But don’t try to roll the final responsibility on other people’s shoulders – as a leader you are in charge and also the one who ultimately needs to be able to do the decisions. Even hard ones.

5. Inspire

People love the change if it feels good and is beneficial to them. Inspiration can be more motivational I.e. getting praised by a manager or a monetary incentive I.e. giving a bonus for a good work. Very often the best plan is a combination of many ways.

6. Track

Make sure you know and remember your own goal. And keep steering the ship accordingly. If it looks like nothing is happening amplify the CREDIT process: communicate more, keep respecting, educate those who need and seek guidance, discuss until there is nothing more to discuss and make sure people get rewarded fairly for a good work.

I hope that this simple roadmap helps you to make the change for the better. Also please feel free to comment this post in the comment section below or in the social media. I would love to hear your thoughts. :3

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