Inspirational Image: The Best HRD quote ever!

Simply the best HRD quote I have bumped into.

And as we all know, rewarding doesn’t just mean financial compensation. Although it is an important part of motivation.

The following image sums up all the basics there are to remember in making a great place to work:

Change is inevitable – Growth is optional

The title is a quote from Mr. John C. Maxwell and holds wisdom so great that it is next to impossible to say anything even remotely as wise as that.

But instead of trying to outsmart it, I rather try to explain my view about why changing is often so hard. In short: the main reason boils down to one of our prime drivers in life – the need to save energy.

The change that consumes more energy than the cozy status quo is always more or less painful. Only when there is some level of certainty that the change will pay off (as fast as possible), people are willing to invest time and energy to the process of change. But if the payoff is too far in the future, too abstract, vague, or just requires too much energy, it is quite likely that nothing will happen. This is the reason why it is crucial for the leader/doctor/parent/spouse/friend/… to explain the personal benefits of the change as concrete as possible. In case the journey to the better will be long and hard, it is wise to break down the process to smaller steps which are explained and done one by one.

But how to do the change?

I have written an article earlier this year about doing the change. You can find it here: http://jukkaniittymaa.com/2017/03/01/credit-how-to-make-the-change/

And for those who have already read the article, here is the “C.R.E.D.I.T.” process in short:

 

To utilize C.R.E.D.I.T. make sure you use roadmaps. To make your own roadmap please check my earlier post at http://jukkaniittymaa.com/2017/03/12/how-to-build-a-roadmap-for-success/

Short list advice’s:

  1. Plan your message is advance before announcing it publicly.
  2. Also if possible, rehearse it few times – at least if the stakes are high and you really need to make the change happen.
  3. If communicating the message via email or some other written format, try to get someone trustworthy to read and comment it.
  4. Is there a possibility that people don’t get the benefits, or the reasons to change?
  5. Am I being concrete enough, and sure that all know why the change is needed, how it is done and what is expected during and after the process.

My Personal Change On April 2017

For me the change has been quite easy through my life. Speaking of which, I am now at the brink of change. After working for over 2.5 years in the current company I’ve signed a new contract and will be soon starting as an account director in a very cool and creative marketing agency. This will be a new chapter in my career and I am super excited about it. I hope to be able to help new colleagues and clients to thrive even better. Often change is the thing that can boost personal growth, and that is something I am looking forward very much with this step. Wish me luck!

The 5 Golden Rules Of Success

“If you don’t see yourself as a winner, then you cannot perform as a winner.” Zig Ziglar

  1. The first rule of success is to loose the victim mentality. Learn from the history, but don’t let it define you. Times change, so can you – if you just decide and want to do so. The future belongs to those who embrace the change.

    “Everyone has a plan ’till they get punched in the mouth.” Mike Tyson

  2. The second rule of success is to decide to win. You will be punched in the face and you will be knocked out for a while. You also need to come up with new strategies, find new team-mates and coaches, but if – and as long as – you keep practicing and playing, you will be able to be the winner of your league. After the win, you are ready for the next tier – as there is always more room to grow.

    “You have to think anyway, so why not think big?” Donald Trump

  3. The third rule of success is to think big. Small ideas create small results, big ideas create big results. Do not settle for mediocrity.

    “Pick battles big enough to matter, small enough to win.” Jonathan Kozol

  4. The fourth rule of success is to have the wisdom to choose your battles. Even while thinking big, smart people focus their efforts on the battles they see the most rewarding. In Finland we have a saying “ei kannata ampua kärpästä haulikolla” which means “there is no point in shooting a fly with a shotgun” I.e. some problems are too small to be dealt with big guns. Do not waste your time in stuff that is not important.

    “There’s a natural law of karma that vindictive people, who go out of their way to hurt others, will end up broke and alone.” Sylvester Stallone

  5. The fifth rule of success is to share good and serve God humbly. Karma can be a bitch – but it also works the other way around. Besides the fact that this is the right thing to do, I encourage you to keep spreading good, helping people and serving your God. By doing so you will feel better and more blessed than by just hoarding money and power for the sake of it.

I am pretty sure that if you master these five rules you will thrive and experience great wonders. Implement The 5 Golden Rules Of Success to your organization and you will witness times of prosperity and joy in the following months and years to come. I will dive more in depth to these five rules of success in the future, explaining them all more in detail as well as giving tips and tricks to utilize them in everyday life.

For the end I would love to ask the question for you to think:

Are you ready to change and be successful?

How To Boost Your Sales With 2 Simple Tricks

The day you realize that almost all interaction is sales you are at the brink of something great. To open this insight slightly up: we sell our ideas, ideologies, views, and even feelings hundreds of times per day – even to ourselves. In business sales skills are the ones which often raise a mediocre expert or a leader above others. And by sales skills I don’t mean the plain ability to sell snow to Eskimos, but rather the understanding that everything has value, this value is concentrated energy and this energy has the ability to convert into miraculous things. This insight is something so big and profound, that I recommend to stop and think about it for a while now:

Sales generate value = value is energy = energy converts to miraculous things

Sales = energy = miraculous things

Sales generate miraculous things

To get into more of a concrete level and to give you some tools, it is good to know that the basic mechanics behind one-to-one sales are not that complicated. All you basically need to have is:

  • a proper product, service or opinion,
  • nice personality, and
  • some knowledge of the way the human mind in average works.

In this blog post I scratch the surface of the 3rd bullet, I.e. tell you about the two most important moments when doing a sales contact.

The Peak-End Rule

Daniel Kahneman and Barbara Fredrickson studied the human mind in the 90’s and came up with the concept of Peak-end rule. Wikipedia’s definition is the following:

“The peak–end rule is a psychological heuristic in which people judge an experience largely based on how they felt at its peak (i.e., its most intense point) and at its end, rather than based on the total sum or average of every moment of the experience.”

In sales this means that we should be focusing on two parts of the sales process: the beginning and the end.

The Peak

The beginning of a sales contact is crucial and you should try to make it as your peak moment. According to brain studies we humans scan threats in our environment 5 times a second. If we feel threatened we are cautious, and our brains are in run-or-fight mode which usually is bad for the business. So the beginning should be all about making sure that the person you are selling to is not feeling threatened. Try to avoid a situation where you are identified as a “telemarketer” – rather try to brand yourself as a friend or a helper. After you have been able to assure that you are not a threat of any kind, you can do the easy part I.e. ask questions and share your expertise. And while talking, it is important to remember that in the end it is never about you, it is always all about the customer!

The End

When it is time to end the sales meeting the second important phase starts. According to The Peak-End Rule people judge the overall experience by the last moments of the meeting. This is where you should again use all of your charm to make the customer feel good. If in doubt, it is safe rather to be too nice than not nice enough. Studies show that even if people notice that your compliments are “sales talk”, the talk still works. Weird indeed, but as a tribal species we are pretty needy for acceptance, and don’t mind too much about how we get it. Also, if possible, end the meeting with a warm handshake or if possible, with a hug. That will greatly increase the bonding between individuals because of the oxytocin released.

“All’s Well that Ends Well.”

In short, people love happy endings, and this most people know to be true by the nature. With this in your mind I assure that you are able to boost your sales to the new maximum. Just focus on creating happy endings!

There are tons of great sales tips and tricks to boost your results, but we’ll get to those more in depth in the future postings. I hope that this post gave you some tools and ideas to boost your sales, and you will be able to pursuit your dreams in the future ever better!

How To Build A Roadmap for Success

Roadmaps are great. They can help us to implement long and difficult strategies to the ground level operations, make our team’s goals more achievable, and also are a fun way to get to know yourself. I personally recommend doing a roadmap for any goal that feels even a bit challenging to reach. It can be done for yourself, for your team, or why not even for the family?

How a roadmap should look like?

Don’t worry that much about the form or look of the roadmap. Most of all it is a way to communicate what to do and when. For sure it can be a piece of visually stunning art, but a list written in a napkin can also do the job. In short, the best roadmap is the one you are able to carry either in your mind or in your pocket.

The article will continue after the image.

How to fill the roadmap?

  1. First make sure that you know where we are now. Which are your strengths, aspirations and ambitions?
  2. Get a clear vision of your goal. Where do you want to go? Why do you want to go there? What happens when you get there? How does it feel when you reach your destination? Images can help you visualize your goal. Let’s say you want to get a raise in order to buy a new car. So google the image and use it to get a good grip of what you are working for.
  3. What skills, elements, investments you need to make to get started. These are most likely the first steps on your trip.
  4. Now you have done the beginning and the end. Draw a path between them and start building the steps one by one.
  5. For some people it can be a tremendous help if you think about it as playing a board game and building the path from a to b, c to d and so on.
    The article will continue after the image.
  6. Prefer using as concrete tasks as possible.
  7. Avoid placing goals that are not achievable. It is important to have big plans, but it is as important to know your limits in order to not get too badly hurt. Being successful is a delicate mix of being ambitious as well as rational and realistic.
  8. Remember to update your roadmap as you are working your way on it. Sometimes in life things happen overnight, and sometimes there can be obstacles that require you to take a detour.
  9. Also remember to reward yourself when reaching mid-goals and goals. That will help you to reach your goals better in the future. Find out how the positive reinforcement works – even for yourself. 😉
  10. Make sure you make your goals and roadmaps public, it will increase the possibility of completing them. At least if you want your organization to know where they should be heading to. But you can also consider communicating your own growth plan, as by doing so you might find friends who share the same goal, and you can help each other. Good leaders also want to help their employees to grow, so it can be that by sharing your roadmap, you are able to help your boss to do their job better.

Here is the example I made for the 2017

It is good to know, that as this is an upper level roadmap, each box will require its own roadmap. But alas; this will help me to remember the big picture I am building for the 2017, and I wish that it would help you to build your own roadmap to be an ever better leader!

 

 

Protip: The Secret of Success

The secret of success is to create a tribe that unifies people against a shared enemy. This is how marketing, propaganda, religion and populism work. Given this power, use it wisely!

#marketing #everbetterleadership #leadership #enemy #propaganda #religion #politics

CREDIT – How to make the change

It is almost always possible to do the change for the better. A change is a process like any other transformation.

You can start by asking: “What is the most important thing we/I need to do to perform better?”

In order to make the change, be it personal or organizational, I have simplified the process to the abbreviation “CREDIT” – which as a word means:

“praise, approval, or honour” – Cambridge’s dictionary

Besides of the many other meanings the word holds, these verbs perfectly describe the essence of the change. So let’s see what the C.R.E.D.I.T. is made of!

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The Six Elements of Making a Change

1. Communicate…

…the goal, the direction, why the change is needed and what is the one thing that needs to be reached. Make it simple – find the core of the idea and explain why this is the most important task.

It is crucial for the change to succeed so that people understand WHY and HOW the change is done.

2. Respect

People go the extra mile only if they respect you or they fear you. Respect is generated by respecting. Choose your side.

3. Educate

It is the leader whose duty is to coach and motivate employees. Sometimes this requires extra attention, and always good communication: what is expected and why. Just make sure that the person who is being educated is motivated to learn. If in doubt, please check my earlier post http://jukkaniittymaa.com/2017/01/14/how-to-keep-people-happy-and-motivated/

4. Discuss

It is always smart to let people participate as much as possible. That is done the best by discussing one to one. In those discussions it is better to listen more than to speak. That is the reason why we have two ears and one mouth. Well not really, but still a nice proverb. 🙂

But don’t try to roll the final responsibility on other people’s shoulders – as a leader you are in charge and also the one who ultimately needs to be able to do the decisions. Even hard ones.

5. Inspire

People love the change if it feels good and is beneficial to them. Inspiration can be more motivational I.e. getting praised by a manager or a monetary incentive I.e. giving a bonus for a good work. Very often the best plan is a combination of many ways.

6. Track

Make sure you know and remember your own goal. And keep steering the ship accordingly. If it looks like nothing is happening amplify the CREDIT process: communicate more, keep respecting, educate those who need and seek guidance, discuss until there is nothing more to discuss and make sure people get rewarded fairly for a good work.

I hope that this simple roadmap helps you to make the change for the better. Also please feel free to comment this post in the comment section below or in the social media. I would love to hear your thoughts. :3

Protip: 2 Super Easy Ways To Be More Productive

On average it takes 23 minutes and 15 seconds to refocus after an interruption. Most often we are interrupted by ourselves (40% of times) and by an email or other external message (23%). *

“we have become social media junkies.”

My interpretation is that the interruption we do by ourselves, is mostly because we have become social media junkies. The reason is explained in the infograph below. For the full infograph please visit this link.

So to get more things done do the following:

  1. Make a deal with yourself that no social media fixes during the hours you really want to make things happen.
  2. Turn of the email/application notifications, and check your email only few times a day. People will call you if in a desperate need of your assistance.
  3. Get several hours of productive time per day.
  4. Profit!

For a few more tips and tricks to boost your effectiveness make sure you check my older post: http://jukkaniittymaa.com/2016/12/27/top-5-tips-to-boost-and-increase-effectiveness/